All pieces go through a manual batching process at Sabai Design, as all pieces are handmade to order. Our production lead times fluctuate depending on volume and usually range between 1-8 weeks. You can always find the most up-to-date lead times by h

All pieces go through a manual batching process at Sabai Design, as all pieces are handmade to order. Our production lead times fluctuate depending on volume and usually range between 1-8 weeks.&#xA0;You can always find the most up-to-date lead times by heading to the specific product page and looking above the &quot;add to cart&quot; button before heading to check out.&#xA0;We also offer order holds if you will be out of town during the lead time. Head <a href="https://sabai-design.gorgias.help/en-US/order-holds-309634" rel="noopener noreferrer" target="_blank">here</a> to find out more about our order holds!To get an update on your order, please reach out to us <a href="https://sabai-design.gorgias.help/en-US/contact">here.</a>&#xA0;

Production Lead Times

Shipping PricesAt Sabai, we're committed to creating a more sustainable future, and that means rethinking every aspect of the furniture industry. That's why we charge for shipping - not only does it help us cover our costs, but it also allows us to b

<div data-block="true" data-editor="fkfc2" data-offset-key="dmf1a-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><h2 id="shipping-prices">Shipping Prices</h2><div data-offset-key="dmf1a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">At Sabai, we&apos;re committed to creating a more sustainable future, and that means rethinking every aspect of the furniture industry. That&apos;s why we charge for shipping - not only does it help us cover our costs, but it also allows us to be transparent about the true cost of getting our pieces from our workshop to your home (though we cover 50% of the shipping fees). By being upfront about these costs, we&apos;re doing our part to discourage the culture of fast consumerism and instead, encourage more thoughtful, intentional purchases.</div></div><div data-block="true" data-editor="fkfc2" data-offset-key="bvu3q-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="bvu3q-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"> </div></div><div data-block="true" data-editor="fkfc2" data-offset-key="639s1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="639s1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Shipping costs are calculated at checkout based on the items in your order, delivery location, and selected service level. *Canadian orders may be subject to duties. These are not paid in advance and will be the customer&apos;s responsibility to pay to the carrier.</div></div>

Shipping Prices

White Glove Assembly ServiceOur White Glove Service ensures your furniture pieces are handled with extra care. Order Holds. If you need to place a hold on your order, we can do this if contacted within 3 days of purchase. Please email us at customer@

White Glove Assembly Service Our White Glove Service ensures your furniture pieces are handled with extra care.&#xA0;<h1 id="this-includes">This includes:&#xA0;</h1><ul><li style="color: rgb(0, 0, 0); font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Full Assembly - Our carrier will handle the complete setup of your furniture, ensuring it&apos;s fully assembled and ready to use.&#xA0;</li><li style="color: rgb(0, 0, 0); font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Unboxing - Our carrier will remove all packaging materials for you, so you can enjoy your new piece without the mess!&#xA0;</li><li style="color: rgb(0, 0, 0); font-size: 16px; font-family: Arial, Helvetica, sans-serif;">Scheduled Delivery - Our carrier will work with you primarily through email or text to coordinate a convenient delivery time that fits your schedule.</li></ul>Order HoldsIf you need to place a hold on your order, we can do this if contacted within 3 days of purchase. Please email us at <a href="mailto:customer@sabai.design" style=" text-decoration: none;">customer@sabai.design</a> with ORDER HOLD in the subject or fill out a contact form&#xA0;<a href="https://sabai-design.gorgias.help/en-US/contact" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">here</a>.&#xA0;Please&#xA0;be sure to include the date you would like your order held until.&#xA0; For orders with White Glove Assembly being shipped via Metropolitan Warehouse &amp; Delivery, we offer a complimentary 5-day hold. After tracking information has been provided, a minimum $10 daily storage fee will apply. Please email us at <a href="mailto:customer@sabai.design">customer@sabai.design</a> for confirmation of the additional charge.&#xA0; ThresholdsWe offer various shipping options at checkout: Doorstep, Threshold, Room of Choice, and White Glove. Doorstep includes delivery of your shipment to your driveway or the first dry area without crossing the &quot;threshold&quot; of your home. Threshold includes a scheduled delivery date and delivery of your shipment inside the first doorway of your home. Room of Choice includes a scheduled delivery date and delivery of your shipment to any room in your home. White Glove includes a scheduled delivery date, delivery of your shipment to any room, unboxing, full assembly, and removal of all packaging from your home. A scheduled delivery date can only be selected with Threshold, Room of Choice, and White Glove.Please note: Additional services not arranged in advance will be refused upon delivery.If you have any questions about our shipping options, please get in touch with our customer service team at <a href="mailto:customer@sabai.design">customer@sabai.design</a> before your order is shipped. CarrierOrders placed with White Glove Service will be delivered via Metropolitan Warehouse &amp; Delivery. White Glove is currently only offered to the Continental U.S, with orders taking 4-12 days to be delivered.&#xA0;

White Glove Assembly

We ship most orders via Metropolitan Warehouse & Delivery to the address provided at checkout. Please note some apartment buildings or homes have strict rules surrounding large deliveries, so we recommend contacting your apartment building if applica

<div data-block="true" data-editor="fkfc2" data-offset-key="9ra3v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><h2 id="isPasted">Shipping Information After your furniture has finished production (see <a href="https://sabai-design.gorgias.help/en-US/production-lead-times-313329" rel="noopener noreferrer" target="_blank">here</a> for information about our lead times) we will ship it to you in flat-packed boxes.&#xA0;</h2>We ship most orders&#xA0;via Metropolitan Warehouse &amp; Delivery to the address provided at checkout. Please note some apartment buildings or homes have strict rules surrounding large deliveries, so we recommend contacting your apartment building if applicable to see if rules apply.&#xA0;For orders shipping via FedEx, we are not able to leave any special intructions or schedule a specific delivery date,&#xA0;and&#xA0;we also do not require signature for delivery. If you get your tracking and will not be home for delivery, we recommend setting up a vacation hold with FedEx <a href="https://www.fedex.com/en-us/delivery-manager/vacation-hold.html" rel="noopener noreferrer" target="_blank">here</a>. This is not something that we&apos;re able to do for you, and we are not able to assist with any missed priorities (example: they deliver on a different day than requested). *If your order is being shipped with Metropolitan Warehouse &amp; Delivery please reach out to our support team.&#xA0;If your order has shipped and the address needs to be changed, please email us at <a href="mailto:customer@sabai.design">customer@sabai.design</a> with URGENT-WRONG ADDRESS in the subject line and our team will do our best to reroute the boxes. Please note that we are only responsible for shipping to the address provided at checkout unless the address is changed and confirmed with our support team prior to shipping.&#xA0;<h2 id> </h2><h2 id="isPasted">Delivery Timeline &amp; Tracking U.S.</h2>When shipped via FedEx, it takes about 1-4 days to reach East Coast locations, 2-4 days for Central US locations, 4-5 days to reach West Coast locations, and 3-7 days to reach locations in Hawaii and Alaska. When shipped via Metropolitan Warehouse &amp; Delivery, it takes about 4-12 days to reach East Coast, West Coast locations, and Central US Locations. <h2 id="canada">Canada </h2>Orders take 5-8 days to be delivered via FedEx.&#xA0;Please note that transit times may vary by destination and may be longer for remote areas. <h2 id="tracking">Tracking </h2>Most furniture ships in multiple boxes. While we do ship everything together, on occasion, the carrier will split up the boxes resulting in the items arriving on different days. With FedEx, when viewing your tracking link, you can scroll down to see the tracking and status for each box individually.&#xA0;If a package has not shown movement for 7 full days, please <a href="https://sabai-design.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">contact us</a> confirming which box you are missing so we can file a lost package claim. Learn more about available shipping upgrades here- <a href="https://sabai-design.gorgias.help/en-US/white-glove-assembly-978453">https://sabai-design.gorgias.help/en-US/white-glove-assembly-978453</a></div>

Lead Times & Shipping

Production Lead Times

Shipping Prices

White Glove Assembly

Shipping Estimates