All pieces go through a manual batching process at Sabai Design, as all pieces are handmade to order. Our production lead times fluctuate depending on volume and usually range between 1-8 weeks. You can always find the most up-to-date lead times by h

<p>All pieces go through a manual batching process at Sabai Design, as all pieces are handmade to order. Our production lead times fluctuate depending on volume and usually range between 1-8 weeks.&#xA0;</p><p>You can always find the most up-to-date lead times by heading to the specific product page and looking above the &quot;add to cart&quot; button before heading to check out.&#xA0;</p><p>We also offer order holds if you will be out of town during the lead time. Head <a href="https://sabai-design.gorgias.help/en-US/order-holds-309634" rel="noopener noreferrer" target="_blank"><span style="color: rgb(84, 172, 210);">here</span></a> to find out more about our order holds!</p><p><strong>To get an update on your order, please reach out to us </strong><a href="https://sabai-design.gorgias.help/en-US/contact"><strong>here.</strong></a><strong>&#xA0;</strong></p>

Production Lead Times

After your furniture is finished being made (see here for information about our lead times) we will ship to you in flat-packed boxes. We ship most orders via FedEx home delivery to the address provided at check out, and FedEx will deliver boxes depen

<div data-block="true" data-editor="fkfc2" data-offset-key="dmf1a-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><h2 id="shipping-information"><span style="font-family: Arial,Helvetica,sans-serif;">Shipping Information</span></h2><p><span style="font-family: Arial,Helvetica,sans-serif;">After your furniture is finished being made (see <a href="https://sabai-design.gorgias.help/en-US/production-lead-times-313329" rel="noopener noreferrer" target="_blank"><span style="color: rgb(84, 172, 210);">here</span></a> for information about our lead times) we will ship to you in flat-packed boxes.&#xA0;</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">We ship <strong>most orders&#xA0;</strong>via FedEx home delivery to the address provided at check out, and FedEx will deliver boxes depending on where they normally leave boxes at your residence. Please note some apartment buildings or homes have strict rules surrounding large deliveries, we recommend contacting your apartment building if applicable to see if rules apply.&#xA0;</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><strong>*Note:&#xA0;</strong>During periods of high order volume we choose to ship eligible West Coast orders with a more sustainable carrier option that has fewer touchpoints and fewer emissions before arriving at your door. Please reach out to our support team if you have any questions about an order being delivered by GLS.&#xA0;</span></p><div id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><p><strong>Please also note that we cannot ship furniture to a PO box, we can only ship swatches to PO boxes.&#xA0;</strong></p></div><p><span style="font-family: Arial,Helvetica,sans-serif;">We are not able to leave special instructions for FedEx, nor can we schedule a specific delivery date,<strong>&#xA0;we also do not require signature for delivery.</strong> If you get your tracking and will not be home for delivery, we recommend setting up a vacation hold with FedEx <a href="https://www.fedex.com/en-us/delivery-manager/vacation-hold.html" rel="noopener noreferrer" target="_blank"><span style="color: rgb(84, 172, 210);">here</span></a>. This is not something that we&apos;re able to do for you, and we are not able to assist with any missed priorities (example: they deliver on a different day than requested). *<strong>If your West Coast order is being shipped with GLS please reach out to our support team.&#xA0;</strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">If your order has shipped and the address needs to be changed please email us at <a href="mailto:customer@sabai.design">customer@sabai.design</a> with URGENT-WRONG ADDRESS in the subject line and our team will do our best to reroute the boxes. Please note that we are only responsible for shipping to the address provided at checkout unless the address is changed and confirmed with our support team prior to shipping.&#xA0;</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">We do not offer white glove delivery or assembly at this time, but are looking into options for this in the future!</span></p><h2 id="deliverytimeline--tracking"><span style="font-family: Arial,Helvetica,sans-serif;">Delivery&#xA0;Timeline &amp; Tracking</span></h2><h4 id="us"><span style="font-family: Arial,Helvetica,sans-serif;">U.S.</span></h4><p><span style="font-family: Arial,Helvetica,sans-serif;">Orders take 1-4 days to reach East Coast locations, 2-4 days for Central US locations, 4-5 days to reach West Coast locations, and 3-7 days to reach locations in Hawaii and Alaska.&#xA0;</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;"><strong id="isPasted">*Note:&#xA0;</strong>During periods of high order volume we choose to ship eligible West Coast orders with a more sustainable carrier option that has fewer touchpoints and fewer emissions before arriving at your door. Transit time for these orders is 4-10 days.&#xA0;</span></p><h4 id="canada"><span style="font-family: Arial,Helvetica,sans-serif;">Canada</span></h4><p><span style="font-family: Arial,Helvetica,sans-serif;">Orders take 5-8 days.</span></p><h4 id="tracking"><span style="font-family: Arial,Helvetica,sans-serif;">Tracking</span></h4><p><span style="font-family: Arial,Helvetica,sans-serif;">Most furniture ships in multiple boxes. You can find box information for your piece <a href="https://sabai-design.gorgias.help/en-US/articles/box-information-90630" rel="noopener noreferrer" target="_blank"><span style="color: rgb(84, 172, 210);">here.</span></a>&#xA0;</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">While we do ship everything together, on occasion, FedEx will split up the boxes and items will arrive on different days. When viewing your tracking link, you can scroll down to see the tracking and status for each box individually.&#xA0;</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">If a package has not shown movement for 7 full days, please <a href="https://sabai-design.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">contact us</a> confirming which box you are missing so we can file a lost package claim.</span></p><h2 id="shipping-prices"><span style="font-family: Arial,Helvetica,sans-serif;">Shipping Prices</span></h2><div data-offset-key="dmf1a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="dmf1a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">At Sabai, we&apos;re committed to creating a more sustainable future, and that means rethinking every aspect of the furniture industry. That&apos;s why we charge for shipping - not only does it help us cover our costs, but it also allows us to be transparent about the true cost of getting our pieces from our workshop to your home (though we cover 50% of the shipping fees). By being upfront about these costs, we&apos;re doing our part to discourage the culture of fast consumerism and instead, encourage more thoughtful, intentional purchases.</span></span></div></div><div data-block="true" data-editor="fkfc2" data-offset-key="bvu3q-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="bvu3q-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><br></div></div><div data-block="true" data-editor="fkfc2" data-offset-key="639s1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="639s1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="639s1-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Home Decor Items</span></span><span data-offset-key="639s1-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">- calculated at checkout. If ordered with a seating&#xA0;piece shipping is included in the below charge.</span></span></div></div><div data-block="true" data-editor="fkfc2" data-offset-key="65n1d-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="65n1d-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="65n1d-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Repair Don&#x2019;t Replace Items</span></span><span data-offset-key="65n1d-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">- calculated at checkout. If ordered with a seating piece shipping is included in the below charge.&#xA0;</span></span></div></div><div data-block="true" data-editor="fkfc2" data-offset-key="9ra3v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="9ra3v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="9ra3v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Slipcovers</span></span><span data-offset-key="9ra3v-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">- Shipping is $15 for our Sofa, Sectional, Loveseat, and Loveseat Sectional slipcovers, for our ottoman slipcovers it is $10. All Essential Corner Sectional shipping is $20.</span></span></div><p><strong>Dog Beds</strong>- Shipping is $15 for our dog beds.&#xA0;</p><p><br></p><div data-block="true" data-editor="f49b0" data-offset-key="1fonb-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="1fonb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="1fonb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">For our Evergreen Collection, Slipcover Shipping is $15 to the Cont. U.S., $15.19 to Canada, and $50 to AK and HI.&#xA0;</span></span></div></div><div data-block="true" data-editor="f49b0" data-offset-key="8d7m6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="8d7m6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="8d7m6-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="f49b0" data-offset-key="3q22v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="3q22v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="3q22v-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">For our Elevate Collection&#xA0;</span></span><span data-offset-key="3q22v-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Mattress Topper</span></span><span data-offset-key="3q22v-0-2" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;">, shipping is $25 to the Cont. U.S. and $150 to AK/HI. We do not ship mattress toppers to Canada at this time, we apologize for any inconvenience!&#xA0;</span></span></div><p><br></p><p>*<strong>All orders to Canada ship duties paid, please let our team know if you incur any invoice upon delivery.</strong></p></div><p><span data-offset-key="9ra3v-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><strong>Furniture</strong></span></span></p><p><img src="https://attachments.gorgias.help/MNVgn6m39B71j8BO/hc/dY4gQxzd4Z2Wnv8l/2024040317-c2c253d8-ba25-4b24-b018-4d3200faa9fc-screenshot%202024-04-03%20at%201.51.49%E2%80%AFpm.png" style="width: 693px;" class="fr-fic fr-dib"></p></div>

Lead Times & Shipping

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