CancellationUpdated a year ago

We can cancel your order for up to 7 days after it’s placed. After this, we are unable to accommodate changes or cancellations, and your order will be treated as a return.

A note about cancellations and promotions - On occasion we will run promotions or discounts for orders placed within certain time windows. We understand that placing an order shortly before a promotion period will result in wanting the same discounts. We are not able to retroactively apply promotional discounts after an order is placed. If you choose to cancel your order so you can replace it (and are still within the cancellation window), a 10% of retail cancellation fee will be deducted from your refund and your lead time will be reset. We are a made-to-order business model, with a small team of 10, and cancellations to replace the order result in extensive production queue reorganization, in order to accommodate these an additional fee is necessary. 

To see if you can cancel your order you can contact us here.